Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account Information: When you create an account, we collect your name, email address, and profile picture if present.
• Profile Information: Any additional information you choose to add to your profile.
• Content: The content you create, upload, or manage through our Service.
• Communications: Information you provide when you contact us for support or feedback.

We also automatically collect certain information when you use our Service:

• Usage Data: Information about how you interact with our Service, including pages visited and features used.
• Device Information: Browser type, operating system, and device identifiers.
• Log Data: IP address, access times, and referring URLs.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send technical notices, updates, and administrative messages
• Respond to your comments, questions, and support requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent security incidents
• Personalize and improve your experience

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With your consent: When you explicitly authorize us to share your information.
• Service providers: With third-party vendors who perform services on our behalf, such as hosting, AI-powered analysis (Google Gemini), and customer support.
• Legal requirements: When required by law or to protect our rights and safety.
• Business transfers: In connection with a merger, acquisition, or sale of assets.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information.
• Portability: Request a copy of your data in a portable format.
• Objection: Object to certain processing of your information.

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. These technologies help us analyze usage patterns, remember your preferences, and improve our Service.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Service.

7. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes described in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, unless we are required to retain it for legal or legitimate business purposes.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at support@kuup.ai.